E-Commerce has transformed the ways in which consumers and businesses approach purchasing. Despite the number of businesses now transacting online, traditional insurance policies have failed to adapt to the wider range of risk these businesses face. E-commerce insurance from La Playa is specifically designed to protect your online retail business from the risks it faces.
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“I just love it that you are all in the loop of what we are doing.”
“Thanks very much for your excellent service. You seem to be alone in the whole insurance world in understanding our business and its needs!”
“Your colleagues were amazing in helping me after hours. They were professional and very quick in dealing with me.”
These guys are the only insurance people I will tolerate speaking to these days, as they are actual humans (with both a brain and a heart!) and offer very good packages too - they answer calls and emails promptly and when I had an issue recently with my bank were very helpful to get it fixed.
La Playa's specialist Mediatech team can help you protect your business with smart, flexible, high-performance insurance - with a friendly human UI. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organization. Our specialist policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk.
La Playa has solutions for even the most complex risks - but what does "Boutique Service" actually look like?
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Careful listening to really understand your needs and priorities
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As much help as you need with completing forms to provide risk information
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A discreet and complimentary appraisal* to assess the risks and ensure you have the right coverage where you need it
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An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions
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Careful monitoring of the carriers’ financial strength, claims and customer service
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An independent recommendation of the best policy for you - and why
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Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analyzed a wide range of policy wordings and have selected only the best for our panel. Our advisers have a deep working knowledge of these policies
*subject to insurer availability
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An intelligently designed portfolio of protection across multiple asset classes, liabilities and territories
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Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down
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A dedicated adviser so you can speak to the same person each time.
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Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers
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Direct phone and email access to your adviser for questions and advice.
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Policy documents emailed to you - no logins and passwords to remember
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An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running, and driving through a swift financial settlement
Tech-based business is 24/7, global and borderless, always exposing you to new risks and liabilities - often in unfamiliar places. As the law struggles to keep pace with technology, insurance can provide a real safety net if you fall foul of changing legislation.
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